Business Assessment: Get a clear picture of your organizations operational strengths and weaknesses with our business assessment process. We have a detailed excellence assessment in 16 OpEx areas that covers everything from how you relate to your customers to how you manage your suppliers and everything in between. We will ask questions, observe behavior and give you detailed feedback on where you excel, where you need improvement and what risks you face. This is an excellent way to create a targeted improvement plan that addresses critical needs first.

Lean – Operations Excellence: Improve rapidly and sustainably while building a culture of excellence. At its heart, lean is about engaging the hearts and minds of your people in a structured way to eliminate problems and improve every day, allowing you to focus on the growing your business. Using the A-3 methodology, a full lean toolkit, and four simple rules of organizational behavior, we can help you achieve a stunning level of performance and productivity focused around 4 dimensions: Quality, Speed, Safety, and Cost.

Quality Systems: Using the basic SIPOC model and a healthy dose of the scientific method, we will connect the critical characteristics of your final product or service back to the place in the process where they are created. We will then dig deeply into finding, defining, and measuring those critical process moments so we can control the outcome. The result is products that are on time and on quality every time, delighting your customers and scaring your competitors. Originally developed

Rapid Improvement Events: Is your organization in need of a rapid change in performance? Rapid turnaround events may be just what you need. An intense, people engaging, concentrated few days of effort that will create detailed work plans with accountable owners aligned cross functionally to deliver rapid improvement. While immediately resource intensive, rapid turnarounds have a quick payback and when sustained by good follow up have years of benefits.